Technology has revolutionized the way we use computers, phones, cars, and every other machine we come in contact with, so why not use it to revolutionize the way we use our phones?
VoIP stands for Voice over Internet Protocol. Essentially, VoIP services allow you to communicate via computers rather than telephones. This not only saves money on phone bills for organizations with large numbers of employees.
Another benefit of using VoIP technology is the ability to track calls and classify each as a lead or a current client so that sales associates can track new leads, leads to follow up on, and current clients to communicate with.
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Since VoIP allows you to use a third party service provider rather than a local phone company, many people find their phone bills to be significantly lower with a VoIP service. Plus, VoIP removes the need for a receptionist or other office worker to direct calls.
Utilizing a VoIP service in your marketing and sales department allows you to track calls, identify leads, and grow your business via phone sales. Many VoIP services also include the ability to speak to fellow employees without the customer or client hearing, so sales managers can coach new hires and other employees without having to waste time on follow up meetings and calls.
Removing the phone company from the equation means you can also remove the phone line. In fact, many new constructions don’t even include the option for land lines, since so many businesses are now using VoIP, so if you’re planning on moving to or building a new space soon, now is the time to switch to VoIP.
Using VoIP lines over traditional phone lines increases productivity by removing the need to go through receptionists, assistants, and others by connecting speakers via a direct custom line.
Removing the traditional phone system also removes the outrageous costs of international phone calls. For organizations with employees or locations in multiple states or countries, VoIP can be a revolutionary service that significantly lowers operating costs.
Many VoIP services include music while on hold and automatic redirects, so customers won’t be frustrated by dropped calls or incorrectly listed phone numbers.
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