Technology has revolutionized the way we use computers, phones, cars, and every other machine we come in contact with, so why not use it to revolutionize the way we use our phones?
What is VoIP?
VoIP stands for Voice over Internet Protocol. Essentially, VoIP services allow you to communicate via modern devices such as through your computer (softphone application), mobile app or internet connected desk phone. This creates the added benefit and flexability not available with traditional PBX phone systems and phone line ISP services. All you need is an internet connection and you can be connected anywhere as if you are in the office.
VoIP in COVID
The real benefit of using VoIP technology in the new "covid age" has become overwhelmingly evident with many companies moving to an at-home workforce. Cloud VoIP has enabled employees to work from home transparently as if in the office and maintain the critical customer contact needed with successful businesses. If your company is struggling with being tied down to traditional phone lines, we can help!
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What can VoIP do for my business?
Lower Cost Per Call
Since VoIP allows you to use a third party service provider rather than a local phone company, many people find their phone bills to be significantly lower with a VoIP service. Plus, VoIP removes the need for a receptionist or other office worker to direct calls.
Sales Tracking + Lead Generation
Utilizing a VoIP service in your marketing and sales department allows you to track calls, identify leads, and grow your business via phone sales. Many VoIP services also include the ability to speak to fellow employees without the customer or client hearing, so sales managers can coach new hires and other employees without having to waste time on follow up meetings and calls.
Remove the Need for Landlines
Removing the phone company from the equation means you can also remove the phone line. In fact, many new constructions don’t even include the option for land lines, since so many businesses are now using VoIP, so if you’re planning on moving to or building a new space soon, now is the time to switch to VoIP.
Using VoIP lines over traditional phone lines increases productivity by removing the need to go through receptionists, assistants, and others by connecting speakers via a direct custom line. Cloud VoIP solutions are highly customizable and configurable to adapt to your business needs.
Removing the traditional phone system also removes the outrageous costs of international phone calls. For organizations with employees or locations in multiple states or countries, VoIP can be a revolutionary service that significantly lowers operating costs.
Take Customer Service to a New Level
Many VoIP services include music while on hold and automatic redirects, so customers won’t be frustrated by dropped calls or incorrectly listed phone numbers.
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