The People Behind the Process
PCS-Managed Services is a purpose-driven organization.
>> Local • Focused • Partner Driven <<
Exclusively serving the Memphis Mid-South area for over 3 decades, PCS Managed Services, LLC is your one-stop local IT solutions provider. Just a few of the services we provide include:
PCS Managed Services began over 30 years ago providing Medical Software to local medical practices. In fact, PCS grew to be the largest independent IT provider of medical software systems in the Mid-South supporting over 400 Mid-South doctors! All along this journey, we’ve always provided IT services for these businesses.
Over the last decade, the increased demand and use of technology as well as increases in cybersecurity risks, such as ransomware, has driven PCS Managed Services to develop an industry leading proactive approach to delivering IT Managed Services to ALL businesses in the Memphis/Mid-South area. Our world class alignment process and security-focused approach proactively helps mitigate risks and reduce reactive issues, such as system failures and security incidents.
THE REAL ADVANTAGE that PCS Managed Services brings to its customers is not ‘just’ the tools and technology solutions, but rather the PEOPLE and PROCESS that delivers customer success! Proactively, technicians work in our customers networks EVERY day following detailed processes and procedures to help maximize the productivity and reliability of their IT environment. Through these proactive measures, we strive to minimize the “reactive” issues that arise with unmanaged equipment or insecure systems. These issues can cause downtime and result in loss of productivity for your business. Not all issues can be prevented, but we’ll be there for you when it happens. Our support technicians are extremely professional, highly trained and strive to provide “Legendary Customer Service”. We constantly maintain a greater than 90% 1st contact resolution so you can be ensured the problem will be resolved quickly to help minimize the impact on your business.
We are very proud of our local team of experts and the high customer satisfaction ratings they consistently achieve. Let us partner with you to prove how we can help make a positive impact for your IT environment and the productivity of your business.
