PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Reduce blind spots with camera planning backed by over 37 years of technical expertise.
Limit unauthorized entry with managed access control supported by 90% first-call resolution.
Keep security issues from disrupting work with phone support averaging a 6-second response.
Avoid unmanaged security gaps with daily technology oversight trusted by over 100 companies.
Improve long-term planning with security systems aligned to 280+ best practices and standards.
Clients rely on responsive guidance, proactive problem-solving, and long-term technology support.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
Camera planning starts with how your space actually operates. PCS-MS evaluates entrances, shared areas, exterior viewpoints, network access, and retention needs so the system supports visibility without unnecessary complexity.
You receive practical guidance on camera placement, connectivity, recording considerations, and management workflows, helping your team reduce blind spots and keep video access organized for day-to-day security needs.
Access control helps you manage who can enter sensitive areas without relying only on keys, manual logs, or informal processes. PCS-MS helps align doors, credentials, permissions, and administrator access to the way your staff and visitors move through the business.
The goal is controlled entry, easier credential changes, and better accountability when employees join, change roles, or leave the organization.
Video is only useful when it can be found, reviewed, and retained in a way that supports your operation. PCS-MS helps structure video management around storage needs, user access, camera health, and practical retrieval workflows.
This gives your team a clearer process for reviewing incidents, maintaining visibility, and keeping the surveillance platform aligned with your broader network and security environment.
Door access projects depend on more than software. PCS-MS coordinates the technology side of access control, including readers, controllers, network connectivity, power considerations, and system communication with related devices.
By planning these details together, you reduce the chance of unreliable doors, inconsistent permissions, or disconnected security components that create frustration for staff and risk for the business.
Security devices should not be forgotten after installation. PCS-MS supports ongoing management by helping monitor system reliability, respond to user issues, review technology alignment, and address problems before they become larger disruptions.
With responsive and accessible support, your camera and access control systems can remain part of a maintained technology environment instead of becoming unmanaged hardware.
Clear documentation makes security systems easier to manage over time. PCS-MS helps organize access roles, administrative responsibilities, device details, and operational procedures so your team has a practical reference when changes are needed.
This supports better continuity, smoother onboarding and offboarding, and more consistent decisions as your physical security needs evolve.
PCS Managed Services helps you connect physical security with reliable technology management. Cameras, door access, network connectivity, storage, and user permissions are planned as part of your operating environment, not treated as isolated devices.
The result: clearer visibility, controlled entry, faster support, and fewer avoidable disruptions when your team needs secure access to people, spaces, and activity records.
Get clearer visibility, safer access, and support you can reach.
Surveillance and access control work best when they are maintained like the rest of your technology. PCS-MS applies a managed-services mindset with proactive problem-solving, clear documentation, and technology alignment reviews.
This gives you a more reliable way to manage cameras, credentials, doors, and related network components as your business changes.
You get a complete solution that covers camera installation, strategic placement for optimal visibility, managed access permissions for doors and entry points, and integration with your network. The service includes daily system oversight, storage planning for video retention, and ongoing support whenever you need help with devices or credentials. All setups are aligned to over 280 best practices and standards to minimize disruption and keep your operations secure.
With carefully planned surveillance and access control, your team benefits from reduced security gaps and smoother daily workflows. You gain:
The process starts with an assessment of your facility and business requirements, followed by a comprehensive plan for camera placement, network readiness, and access permissions. Each system is mapped to your operational needs and aligned with a proven technology framework. After installation, ongoing management and quarterly reviews help you adapt as your business grows or needs change.
Most installations are completed with minimal disruption, often within a few days depending on the size and complexity of your site. You can expect clear timelines, advance scheduling, and direct communication about any required access or downtime. All work is coordinated to fit your business hours and minimize impact on your teams productivity.
You benefit from daily, in-house support, rapid response times, and a managed-services approach that prioritizes business continuity. Technology alignment reviews, proactive risk mitigation, and a 90% first-call resolution rate deliver measurable results and fewer disruptions. Your security system is not treated as a one-time project, but as an integral part of your evolving business environment, with ongoing optimization and trusted guidance at every step.