PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Unsupported Skype creates risk; PCS-MS maps a Teams transition using 280+ alignment standards.
Migration uncertainty slows teams; PCS-MS provides project planning backed by 37+ years of expertise.
Fear of lost history is common; PCS-MS reviews data paths to protect continuity during migration.
User disruption hurts productivity; PCS-MS supports changes with a 90% first-call resolution rate.
Security gaps grow after support ends; PCS-MS helps align Teams settings to business risk.
Clients trust PCS-MS for clear guidance, fast help, and long-term technology stability.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
A successful transition starts with a clear view of the existing Skype for Business environment. PCS-MS reviews users, call flows, meeting dependencies, integrations, devices, licensing, and security settings to identify what needs to change before migration begins.
This assessment gives decision makers a practical roadmap, not a vague recommendation. You can see risk areas, timing considerations, and user impact before work begins.
Moving to Microsoft Teams affects communication habits, workflows, meetings, file sharing, and user permissions. PCS-MS builds a structured migration plan that prioritizes uptime, continuity, and minimal disruption across departments.
Project steps are organized around business needs, with clear scheduling, ownership, testing, and support expectations so users are not left guessing when the change happens.
Communication history, contacts, meeting details, and related Microsoft 365 data need careful review before a migration. PCS-MS helps identify what can be preserved, what must be documented, and what requires special attention based on your configuration.
This reduces the risk of lost context, missed information, or broken workflows while helping your team understand what to expect before, during, and after the move.
Unsupported communication platforms can create avoidable security exposure. PCS-MS evaluates identity settings, permissions, access controls, and Teams security options against practical business risk and a Cybersecurity framework.
For organizations with regulatory responsibilities, planning can include alignment considerations for NIST, HIPAA, PCI, and related data protection expectations without overcomplicating daily communication.
Technology changes succeed when users know what is changing and where to get help. PCS-MS supports Teams adoption with practical guidance, communication planning, and responsive helpdesk assistance during the transition.
With an in-house support model and a 90% first-call resolution rate, users can get help quickly when questions come up, reducing frustration and keeping the workday moving.
After migration, Teams needs ongoing management to stay secure, organized, and aligned with business needs. PCS-MS can continue monitoring settings, reviewing usage, supporting users, and helping leadership plan future improvements.
Through technology alignment and quarterly review practices, communication tools remain part of a broader IT roadmap instead of becoming another unmanaged platform.
Skype for Business served many organizations well, but it is no longer the right long-term communication platform. Microsoft has ended mainstream support for Skype for Business Server, which increases operational and security risk for businesses still relying on it.
PCS Managed Services helps you assess the current environment, plan the move to Microsoft Teams, and reduce disruption for users who depend on reliable communication every day.
PCS-MS builds Teams migration plans around stability, security, and user readiness.
Get a clear migration plan that protects users, data, and daily communication.
The goal is not just to replace Skype for Business. It is to help your organization communicate reliably, manage risk, and support users through the change.
PCS-MS combines project management, responsive support, and ongoing technology alignment so Teams is configured with the right structure, security, and adoption support for smoother daily work.
Skype for business services cover a complete transition plan from your current Skype setup to Microsoft Teams. This includes a review of your existing environment, a Teams readiness assessment, user and device alignment, data migration planning, and security settings adjustment. You will also receive support for licensing, compliance needs, and change management, ensuring daily communication remains reliable throughout the process.
Skype for business services are designed to keep your operations running smoothly during migration. You benefit from a structured project plan, proactive support with a 90%+ first-call resolution rate, and detailed communication to users about changes. The focus is on preserving communication history, maintaining user productivity, and reducing unexpected downtime or confusion as you move to Teams.
The migration process follows a proven framework for stability and continuity:
The timeline and cost depend on your organization’s size, complexity, and specific requirements. Most migrations are planned to minimize business impact and can often be completed in a few weeks with clear milestones. Pricing is based on a comprehensive service model, not tiered packages, and includes planning, migration, and ongoing support. A tailored quote and timeline will be provided after an initial assessment of your environment.
You benefit from a local, in-house support team with a 6-second average response time and over 37 years of technical expertise. The approach is built around proactive technology alignment, daily network management, and a framework of 280+ best practices. With a 90%+ first-contact resolution rate and a focus on minimizing disruptions, you receive responsive, relationship-based support that prioritizes your operational stability and business continuity.