PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
PCS-MS phone support averages 6 seconds to get you connected fast.
Daily network maintenance helps keep systems aligned.
90% first-call resolution supports faster recovery.
Technology alignment reviews benchmark against 280+ best practices.
Trusted support helps over 100 companies stay productive.
Clients rely on responsive, accessible support that helps minimize disruptions.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
Your network should support daily work without constant interruptions. PCS-MS designs, builds, and refines network infrastructure around your users, applications, devices, and security requirements.
That includes planning switches, wireless access, cabling, routing, firewall connectivity, and core network components so your environment is easier to manage and better prepared for growth. The result is a practical foundation that helps maximize uptime and reduce recurring performance issues.
Weak wireless coverage can slow your team down, create support tickets, and frustrate customers or staff. PCS-MS evaluates coverage, access point placement, authentication needs, and device density to create a more dependable wireless experience.
Support includes wireless network design, troubleshooting, configuration, and ongoing monitoring. Your team gets secure access that is aligned with business use, not a patchwork of devices that creates avoidable downtime and visibility gaps.
Remote access needs to be both secure and practical. PCS-MS helps configure and support VPN connectivity so approved users can reach business resources while reducing exposure from unmanaged access points.
Services include VPN setup, firewall coordination, user access support, performance troubleshooting, and ongoing review. This helps remote and hybrid staff stay productive while your organization maintains better control over network access, authentication, and business continuity.
Network reliability depends on consistent maintenance, not just new hardware. PCS-MS provides ongoing monitoring to help identify availability, performance, backup, patching, firmware, and security concerns before they become larger business disruptions.
Centralized Services works in client environments every day to keep critical services maintained. This recurring discipline gives you better visibility, fewer surprises, and a more stable technology environment for daily operations.
Firewall and network security controls are essential to protecting users, applications, and business data. PCS-MS supports firewall protection, network monitoring, secure access controls, intrusion prevention, and security-focused configuration practices.
Your network is also reviewed through a cybersecurity framework and proactive technology alignment process. That helps identify weak points, prioritize remediation, and keep security decisions connected to uptime, compliance support, and operational needs.
Network decisions affect budgeting, productivity, compliance support, and future growth. PCS-MS uses quarterly technology alignment reviews and vCIO guidance to compare your environment against 280+ best practices and identify out-of-alignment items.
You receive a clear, prioritized remediation roadmap that supports technology planning up to 24 months ahead. This helps leadership make informed decisions instead of reacting to emergencies after connectivity problems interrupt the business.
Reliable connectivity starts with proactive visibility. PCS Managed Services helps keep your network, wireless access, VPNs, cabling, firmware, and monitoring aligned with the way your team works every day.
PCS-MS does not treat networking as a one-time setup. Your environment is reviewed, maintained, and improved through ongoing monitoring, daily system care, and practical recommendations that help reduce downtime and streamline daily operations.
Networking support should make work easier, not more complicated.
Find gaps, reduce disruptions, and plan better connectivity.
Problems are easier to control when they are found early. PCS-MS benchmarks your technology environment against 280+ best practices, policies, standards, and processes to identify areas that may increase downtime or risk.
Through quarterly technology alignment reviews and vCIO guidance, you get a clear, prioritized remediation roadmap that supports budgeting, business continuity, and smarter infrastructure decisions.
The networking & connectivity service covers the full range of network management needs for your business. This includes network infrastructure design and deployment, wireless networking, VPN setup for secure remote work, network cabling support, firewall and firmware management, and continuous system and network monitoring. The service is designed to help you minimize downtime, support daily operations, and ensure reliable access for your entire team.
With proactive daily network reviews and ongoing monitoring, networking & connectivity helps reduce unplanned disruptions that stall productivity. You benefit from faster resolution times, a 90% first-call support resolution rate, and technology that stays aligned with your business needs. The result is smoother workflows, fewer recurring issues, and greater confidence that your staff can stay focused on their work instead of troubleshooting network problems.
The process begins with a comprehensive assessment of your existing network environment, benchmarked against over 280 best practices. You receive a detailed technology alignment review, which identifies risks and inefficiencies. From there, a prioritized remediation roadmap is developed, and quarterly reviews with a vCIO help you plan improvements, track progress, and ensure your network remains secure and aligned with business goals.
Upgrades are scheduled to minimize disruption, often performed outside regular business hours or during planned windows. Most changes can be completed with little to no impact on daily operations, thanks to structured planning and experienced project coordination. You receive clear communication about timelines and what to expect, helping you prepare your team and maintain business continuity throughout the process.
You gain the advantage of a local, in-house support team with over 37 years of experience and a proven track record supporting more than 100 companies. Benefits include: