PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Unmanaged phones create risk, so PCS-MS applies security controls backed by over 280 best practices.
Lost devices can expose data, so remote lock and wipe options help protect business information fast.
Slow support disrupts mobile work, so an in-house helpdesk targets 90%+ first-contact resolution.
Device sprawl hurts visibility, so centralized inventory keeps users, assets, and policies easier to manage.
Compliance gaps add pressure, so mobile controls support security-first, compliance-ready operations.
Long-term relationships are built on practical guidance, fast help, and daily oversight.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
Device enrollment gives your business a cleaner, more consistent way to bring phones and tablets under management. PCS-MS helps define how devices are added, assigned, documented, and prepared for use so users can access the tools they need without bypassing security.
This creates better visibility from the start, reduces one-off setup issues, and supports a more reliable onboarding process for new employees, replacement devices, and approved mobile access.
Mobile access should be convenient, but it also needs guardrails. PCS-MS helps apply practical security policies for passcodes, access requirements, data protection, and approved use based on your business environment.
These controls help reduce risk from lost devices, weak user habits, and inconsistent setup. Policies can also support compliance-ready operations by making mobile device standards easier to document, review, and improve over time.
Applications can create risk when users download unapproved tools or use outdated software to handle business data. PCS-MS helps improve visibility into mobile applications and supports a cleaner approach to app access, updates, and approved business use.
The result is a more controlled mobile environment where employees can stay productive while decision-makers have a clearer picture of which tools are being used and where mobile software may need attention.
When a device is lost, stolen, or assigned to a departing employee, quick action matters. PCS-MS supports remote lock and wipe capabilities that help protect business information before a device becomes a larger security issue.
This process gives your team a clear response path instead of relying on guesswork. It also strengthens offboarding, device retirement, and incident response by making mobile data protection part of normal IT operations.
Accurate device inventory helps you understand what is connected, who uses it, and where risk may exist. PCS-MS helps organize mobile asset details so phones and tablets can be tracked alongside broader technology management efforts.
This visibility supports budgeting, replacement planning, policy reviews, and better support. Instead of chasing scattered device information, your team gains a more reliable picture of the mobile environment and its business impact.
Mobile users still need fast, accessible help when devices, email, applications, or access policies create friction. PCS-MS connects mobile device management with a local, in-house helpdesk and unlimited remote and on-site support.
With a 90%+ first-contact resolution rate, many user issues can be handled quickly without unnecessary escalation. That keeps mobile employees productive and gives your organization a more dependable support experience.
Mobile devices now carry business email, files, applications, and customer information. Without clear oversight, every phone, tablet, and remote user can create avoidable security and productivity risks.
PCS Managed Services helps bring those devices into a managed, security-first environment. PCS-MS focuses on practical controls such as enrollment, access policies, device inventory, application visibility, remote lock and wipe, and ongoing support. The goal is not to add complexity. It is to give your team safer mobility, better accountability, and a clear process for handling new devices, lost devices, departing employees, and policy changes.
A strong mobile device management program should make daily operations easier, not harder. PCS-MS builds MDM around your business workflow, security needs, and user experience so mobile access stays controlled and supportable.
Secure every device with practical policies and responsive support.
Mobile device management is most effective when it is part of a larger IT strategy. PCS-MS connects MDM with proactive technology management, cybersecurity, user support, and business-focused planning.
That means your mobile environment is not treated as a one-time setup. Devices, policies, and risks can be reviewed as your business changes. Through technology alignment reviews and quarterly vCIO-led business reviews, decision-makers gain clearer insight into where mobile access supports productivity and where it may create exposure. You get an actionable path for improving security, streamlining support, and keeping mobile technology aligned with your operations.
Mobile device management covers every step of securing and supporting your company devices. You gain daily oversight of all registered phones and tablets, security policy enforcement, remote lock and wipe for lost devices, centralized inventory, and support for onboarding and offboarding. This approach helps keep your business data protected, users productive, and compliance requirements addressed without adding extra complexity to your workflow.
You benefit from a security-first approach that applies over 280 best practices to every managed device. Policies control access to business email, files, and applications, while lost or stolen devices can be locked or wiped remotely to protect sensitive data. Continuous compliance monitoring and technology alignment reviews ensure your mobile environment supports regulatory requirements and reduces the risk of data breaches.
The enrollment process is designed to be smooth and minimally disruptive. Each approved device is registered in a centralized inventory, security policies are applied, and users receive clear instructions for setup. Ongoing support is available for onboarding, offboarding, and device replacement, making it simple to keep your mobile fleet current and secure.
Pricing is based on the number of devices, required features, and the level of security controls you need. There are no rigid package tiers; instead, you receive a custom quote tailored to your environment. Setup can typically begin within days of your approval, and most businesses see their devices managed and protected quickly, with minimal downtime.
You receive support from a local, in-house team that delivers unlimited remote and on-site assistance, not a distant call center. With proven results like 90%+ first-contact resolution and technology alignment reviews, you gain continuous improvement and responsive help tailored to your business. Quarterly vCIO-led business reviews connect mobile device management to your bigger IT goals, ensuring your mobile strategy evolves with your needs.