Stop Losing Time and Money to IT Issues with our Outsourced IT Services

Why Choose PCS Managed Services for IT Outsourcing?

Predictable IT budgeting and unlimited support agreements that deliver value for your business

Get back to work faster with a 6-second average response time and 90% first contact resolution

Enjoy professional, personable service from a fully in-house 24/7 helpdesk that offers responsive support

Align your IT with your business goals through guidance from vCIOs backed by 37 years of experience

Trust a Microsoft, CompTIA-certified team that supports over 3,000 end users with outsourced IT services

Request a Quote for our IT Outsourcing Services in Memphis, TN

Our Valued Clients

Why Clients Choose Us Over Other IT Outsourcing Firms

See what our clients are saying about our IT outsourcing services

Why Clients Choose Us Over Other IT Outsourcing Firms

See what our clients are saying about our IT outsourcing services

“Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla.”

Mark Brown
Acme Inc

“Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla.”

Maria Lopez
Acme Inc

“Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla.”

Adam Wilson
Acme Inc

About PCS Managed Services

PCS Managed Services, starting 30 years ago, now leads in IT services across Memphis, enhancing security and system stability for all businesses.

Explore our certified partners
OUR SERVICES

Maintain Your Compliance With Help From our IT Outsourcing Company

Compliance Experience in Your Industry
Navigating compliance in sectors such as healthcare can seem overwhelming.

Our proficiency in diverse regulatory standards transforms this obstacle into an opportunity for smooth and efficient operations.

Avoid Fines From Non-Compliance
Sidestep the hazards of non-compliance.

As part of our IT outsourcing services, we protect you from the risks and penalties associated with compliance failures.

Familiar with Many Types of Compliance
Our seasoned experts are well-versed in the following critical compliance frameworks:

 

IT Outsourcing Services in Memphis, TN

Experience the Benefits of Trustworthy Outsourced IT Services

Discover our extensive suite of IT outsourcing services—designed to make your business more efficient.
Managed IT Services

Accelerate your business’ growth by overcoming IT hurdles with dependable outsourced IT services without the complexity of tiered service plans.

Cloud Services

Support your digital transformation with cloud services including migration assistance, virtualization, hosting, managed data backups, and disaster recovery.

Cybersecurity

Protect your enterprise from online threats through top-tier cybersecurity including 24/7 monitoring, firewall integration, SOC and SIEM support, and more.

IT Support

Gain a new level of command over your business operations with IT support that answers your phone calls in only 6 seconds and replies to emails within 2.14 minutes.

IT Helpdesk

Put an end to persistent IT issues swiftly with our proactive IT helpdesk support that resolves more than 90% of IT challenges on the first contact.

Network Support

See how our experts work in your network every day with dependable network outsourcing that offers incident analysis, patch management, and more.

IT Consulting

Leverage over 200 years of combined IT expertise with a vCIO for strategic planning, budgeting, and roadmap development, backed by over 280 industry best practices.

Proactive Management

Optimize your IT resources with our proactive managed services, including hardware procurement, performance monitoring, and software setup.

Compliance Services

Stay ahead of regulatory requirements and avoid costly non-compliance issues with services specializing in standards like NIST, HIPAA, and PCI.

Why PCS-MS is One of the Top IT Outsourcing Companies

6 Seconds
Average response time for phone-based IT support issues
37+ Years
Of technical expertise for our dedicated team of IT specialists
90%
First call resolution rate for IT problems
IT Outsourcing Company in Memphis, Tennessee

Put Our Technical Expertise to Work for You with our IT Outsourcing Services

Battling IT complications can hinder your progress. Fortunately, there’s no need for concern, as 37% of companies outsource their IT, and 13.6% of IT budgets are allocated to IT outsourcing.

Our IT outsourcing company excels in providing day-to-day management and strategic guidance, supported by our 37 years of experience in the industry.

Work with us and unlock a comprehensive array of world-class IT services all from one source, including:

  • IT network support
  • Proactive technical support
  • State-of-the-art cybersecurity
  • Regulatory compliance assistance
  • Rapid-response helpdesk services
  • Expert IT consulting and vCIO services

PCS Managed Services

IT Outsourcing in Memphis

See Why Over 100+ Companies Rely On Us for IT Outsourcing

Improve productivity and simplify business processes with our outsourced IT services

Our Other IT Services in Memphis, Tennessee

Check out our other Memphis-based IT services today!

Frequently Asked Questions

How does your IT outsourcing enhance my cybersecurity?

Partnering with a seasoned IT outsourcing company like PCS-MS elevates your cybersecurity to a new level.

We provide advanced protection against evolving digital dangers, a crucial aspect for any business.

Leveraging our 37 years of experience, we ensure your network and data are always protected with the latest security measures, including 24/7 monitoring and Zero Trust security models.

What makes you stand out among other IT outsourcing firms?

As an IT outsourcing firm with a distinctive approach, PCS-MS focuses on offering tailored, security-focused managed IT solutions.

Our commitment to daily network and system maintenance, backed by nearly 200 years of combined experience, sets us apart.

We pride ourselves on a 90%+ first-call resolution rate and rapid response times, averaging 6 seconds over the phone and 2.14 minutes via email.

How does IT outsourcing provide cost savings for my business?

Opting for IT outsourcing services from PCS-MS means you’re investing in cost efficiency, not just IT services.

Our comprehensive suite of outsourced IT services helps you avoid the pitfalls of costly downtime and frequently occurring IT issues.

Our approach is not about being the low-budget option but about providing value, as proven by our customer satisfaction rating of 100% and efficient issue resolution.

Can your IT outsourcing company help me with disaster recovery and compliance?

Absolutely. Our IT outsourcing company plays a pivotal role in helping you manage disaster recovery and compliance.

We specialize in various compliance frameworks, including NIST, PCI and HIPAA, ensuring your business stays aligned with industry standards.

Additionally, our robust disaster recovery solutions and cloud services guarantee business continuity despite unforeseen events.

What does your proactive approach to IT outsourcing entail?

Our IT outsourcing firm uses a proactive approach, meaning we’re always ahead of potential issues.

Our unique proactive technology alignment framework identifies and resolves problems before they escalate, ensuring your technology is an asset, not a hindrance.

In addition, our full range of managed services, including performance monitoring and hardware procurement, are designed to keep your business processes smooth and efficient.

Reduce Recurring IT Issues with IT Outsourcing in Memphis

Why Choose PCS Managed Services for IT Outsourcing?

Rely on a trusted, Microsoft and CompTIA-certified team supporting over 3,000 end users with superior outsourced IT services

Achieve your business goals with IT alignment guided by vCIOs boasting 37 years of expertise

Benefit from professional, friendly service via our 24/7 in-house helpdesk providing responsive support

Experience rapid service restoration with an average 6-second response time and 90% first-contact resolution

Enjoy predictable IT budgeting and unlimited support agreements that consistently deliver business value

Get a Quote for our IT Outsourcing Services

We Value Your Feedback!

Loved our service? Tell us with a Google review!