Prevent Costly Downtime With Proactive Managed IT Services in Memphis

Reduce reactive issues with a team that supports 100+ companies

Proactive approach to reduce reactive. Proven technology alignment process helps prevent the reactive issues that can cause downtime and loss of productivity.

Get your team back to work. Speak to expert professionals who resolve over 90% of issues on the initial call

Safeguard your business. Superior security services featuring 24/7 monitoring and SOC/SIEM assistance

Prevent non-compliance issues. Knowledgeable guidance for NIST, HIPAA, PCI, and other regulatory standards

Make informed technology decisions. Gain access to seasoned vCIOs who assist with long-term planning, budgeting and more

Request a Quote for IT Services in Memphis

Trusted by Businesses Like Yours

Why Do Clients Rely On Our IT Managed Services

Trust a local team that understands your priorities and delivers business-relevant results

Why Do Clients Rely On Our IT Managed Services

Trust a local team that understands your priorities and delivers business-relevant results

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Mark Brown
Acme Inc

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Maria Lopez
Acme Inc

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Adam Wilson
Acme Inc

About PCS Managed Services

We are a local full-service managed IT services provider serving Memphis and Mid-South businesses in their day-to-day and strategic IT needs for over 37 years. Our unique and proven MSP framework helps achieve maximum productivity and security protections for your technology.

Gain Access to Top Industry Partners
OUR SERVICES

Propel Your Business Forward With Managed IT Services You Can Trust

Prevent Issues Proactively

When a single outage can cost your business over $137 per minute, you can’t afford downtime. Our technology alignment framework helps prevent the reactive break-fix issues that can cause downtime and loss of productivity.

One-Stop IT Partner

Receive 360-degree IT support from a managed IT services provider that supports workstations, servers, networks, cloud services, and cybersecurity.

Scale IT Effortlessly

Make intelligent technology decisions with an experienced team that advises and assists with budgeting, compliance, cloud services, and more.

Managed IT Services in Memphis

Comprehensive IT Managed Services in Memphis

Receive the operational and strategic support you need to keep your technology running smoothly.
IT Managed Services

For more than 30 years, PCS-MS has provided IT solutions to businesses, both large and small, throughout Memphis and the surrounding areas.

Healthcare Services

PCS-MS offers healthcare technology solutions for more than 400 medical providers, from hospitals to small clinics. How can we help you?

Cybersecurity

Protect your business from threats with proven cybersecurity technologies, round-the-clock monitoring, SOC, and rapid threat mitigation.

Cloud Services

We offer public, private, and hybrid storage systems to help you safely store important data and files without slowing down your systems.

IT Support

Take charge of your workday with our rapid IT support. Phone calls are answered in just 6 seconds, and emails are responded to within 2.14 minutes.

IT Helpdesk

No more arguing with chatbots or waiting on hold. Speak to qualified professionals who resolve over 90% of issues on the first call.

Compliance

Eliminate the hassle of compliance with an experienced team that specializes in NIST, HIPAA, PCI, and other regulatory standards.

IT Consulting

Work with an experienced vCIO who helps in planning, budgeting, and creating roadmaps, supported by more than 280 best practices.

Medical Practice IT

Whether you are an established physician or are starting a new practice, we can help you streamline your IT, saving you time and money.

Why PCS-MS is a Leading Managed Services Provider in Memphis

37+ Years
Providing reliable IT services for businesses like yours
100%
Customer satisfaction rating for our managed services
6-Second
Average response time for IT support issues received by phone
Managed IT Services in Memphis

Safeguard Your Digital Assets With Our State-of-the-Art Cybersecurity

In an era where cyber threats and attack vectors constantly evolve, businesses like yours face potential losses of up to $4.45 million due to data breaches.

Our top-notch cybersecurity measures ensure your business is shielded against the latest online threats.

As a premier managed services provider, we deliver comprehensive cyber defense services to meet all of your requirements with:

  • Cybersecurity awareness training
  • Specialized SOC and SIEM support
  • Monitoring for compliance adherence
  • Enhanced network security measures
  • Consistent, round-the-clock monitoring
  • Email defense and anti-spam solutions
  • Implementation of Zero Trust frameworks
  • And more

PCS Managed Services

Managed IT Services in Memphis

Over 3,000 End Users Depend On Us

Work with a managed IT partner dedicated to a superior customer service experience

Our Other IT Services in Memphis, Tennessee

One phone call, one partner for all of your business’s IT needs

Frequently Asked Questions

What sets your managed services apart?

What distinguishes us from other managed services providers is our focus on security-integrated IT solutions.

For 37 years, we’ve delivered unparalleled service, evidenced by our 100% customer satisfaction rating.

Unlike most other IT providers, we ensure someone from our team is actively managing your systems and network daily, offering a unique blend of reliability, expertise, and proactive care.

How do your IT services address my cybersecurity concerns?

Cybersecurity is at the heart of our IT services. We are deeply invested in your security, which is why we provide advanced measures like Zero Trust security and SOC services.

Our approach is to not just react to threats, but to anticipate and prevent them, ensuring your business is safeguarded against the latest digital threats with our comprehensive cybersecurity solutions.

How do your managed IT services stay current with technology advancements?

At PCS Managed Services, staying at the forefront of information technology is crucial for us.

Our team is constantly updating our skills and knowledge to reflect the latest advancements in IT.

This commitment allows us to provide cutting-edge IT solutions and keep your business ahead in a rapidly evolving digital landscape.

What kind of support can I expect from IT managed services?

Expect top-tier tech support when you partner with us for managed IT services. Our IT company offers a 90%+ first contact resolution rate, ensuring quick resolutions.

With rapid average response times of just 6 seconds for calls and 2.14 minutes for emails, our in-house team provides effective solutions, prioritizing your business continuity and satisfaction.

How do your IT solutions reduce reactive issues?

Our managed services emphasize a proactive approach that helps reduce the reactive issues that can cause downtime.

By engaging in proactive technology management, our team anticipates and resolves potential issues promptly.

Our dedicated approach includes daily network activity, focusing on critical aspects like data backups, security monitoring, and system maintenance, and ensuring optimal IT infrastructure performance. Someone from PCS is working in your IT environment everyday to ensure your technology is being actively “managed” and able to quickly respond to issues.

Keep Your Business Running Smoothly With Our Comprehensive Managed Services

Reduce reactive issues with a team that supports 100+ companies

Get a response to your IT issues within 6 seconds by phone, and 2.14 minutes via email.

Return to work faster with proactive technical support that resolves over 90% of problems on the first call.

Stay protected with robust cybersecurity services including 24/7 monitoring, EDR, SOC and SIEM, and more.

Prevent non-compliance with experts who specialize in NIST, HIPAA, PCI, and other regulatory bodies.

Plan for a better future today with strategic support and advisory services from our IT consultants and vCIOs.

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