PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Stop guessing what you own with asset assessments backed by quarterly vCIO-led reviews.
Reduce unmanaged device risk through daily oversight and a security-first asset management process.
Avoid surprise IT spend with lifecycle planning guided by technology alignment reviews.
Improve support response with accurate asset data and a 90%+ first-contact resolution rate.
Align hardware, software, and budgets using over 280 best practices for better IT decisions.
Long-term partnerships built on clarity, fast support, and continuous improvement.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
Effective IT asset management starts with knowing exactly what is in your environment. PCS-MS documents supported workstations, servers, network equipment, software, licensing details, warranties, and ownership data so your team is not relying on outdated spreadsheets or guesswork.
This assessment creates the foundation for lifecycle planning, support accuracy, security reviews, and better budget conversations with decision-makers.
Technology alignment reviews compare your IT environment against over 280 best practices, policies, standards, and processes. Asset findings are reviewed for gaps that could lead to downtime, security exposure, waste, or poor performance.
Instead of handing over raw data, PCS-MS turns alignment findings into a prioritized action plan so you know which assets need replacement, remediation, monitoring, or further review.
Quarterly vCIO-led business reviews help turn asset information into practical business planning. Decision-makers receive clear reporting on equipment age, replacement priorities, licensing concerns, budget timing, and areas of operational risk.
This gives leadership a forward-looking view of IT spend instead of being surprised by urgent purchases, expired warranties, unsupported systems, or last-minute upgrade needs.
Every asset decision should support security and compliance readiness. PCS-MS reviews devices, systems, and software through a security-first approach that helps identify unmanaged endpoints, outdated systems, licensing inconsistencies, and other weaknesses that can increase business risk.
Asset management also supports compliance monitoring and documentation needs tied to NIST, HIPAA, PCI, and cybersecurity framework alignment.
Asset data is only useful when it stays current. PCS-MS provides daily oversight through centralized services, monitoring, patch management, firmware management, and regular review of critical systems and software.
This ongoing management helps keep assets visible, supported, and aligned with the needs of your users. When issues arise, accurate asset records also help the in-house helpdesk respond faster and with better context.
Asset lifecycle planning helps your business make smarter decisions about when to repair, replace, upgrade, or retire technology. PCS-MS reviews asset age, performance, security posture, supportability, warranty status, and business impact before recommending next steps.
The result is a clearer roadmap that supports budgeting, reduces avoidable disruption, and helps your technology continue supporting daily operations as the business changes.
IT asset management gives your business a clearer view of the hardware, software, licenses, warranties, and lifecycle decisions that affect daily operations. PCS Managed Services begins with a comprehensive assessment, then turns that information into a practical plan for improvement.
PCS-MS connects asset data to business outcomes through technology alignment reviews, quarterly vCIO-led business reviews, and actionable IT roadmaps. Instead of reacting when equipment fails or licenses become a problem, you gain organized visibility into what needs attention, what can wait, and what should be planned for financially.
A strong asset management program should do more than list devices. It should help you reduce risk, plan purchases, support users faster, and maintain a cleaner technology environment.
Get clearer asset data, smarter planning, and stronger control.
Untracked assets create unnecessary downtime, security gaps, wasted spend, and rushed purchasing decisions. PCS-MS helps you move from scattered records to a managed, continuously reviewed asset strategy.
Asset findings are reviewed through a business and security lens, including support for regulatory compliance priorities such as NIST, HIPAA, and PCI, along with cybersecurity framework alignment. That means your technology decisions are not isolated technical recommendations. They become business-focused action plans that help protect operations, support compliance readiness, and make future IT spending easier to forecast.
You receive a comprehensive assessment of all hardware, software, licenses, warranties, and business-critical systems. The service includes daily oversight to track assets, manage their lifecycle, and ensure everything is secure and up to date. Quarterly vCIO-led reviews and technology alignment reports connect your asset data to actionable business decisions, so you always know what you have, what it costs, and when to plan for replacements.
You gain clear visibility into your technology environment, reducing wasted spend and minimizing risk from unmanaged devices. Benefits include:
The process begins with a detailed inventory and assessment of your current IT assets. Ongoing daily oversight tracks any changes, monitors aging devices, and highlights any risks. Quarterly business reviews led by a vCIO connect asset insights to your business goals, with regular technology alignment updates to keep your environment optimized and prepared for future needs.
Initial onboarding typically starts with a comprehensive asset assessment, which can be completed within a few days for most mid-sized businesses. After the assessment, ongoing service begins immediately, including daily monitoring and scheduled quarterly reviews. Pricing is based on your specific environment and needs, request a quote to receive a detailed proposal and timeline tailored to your organization.
You benefit from local, in-house support with unlimited remote and on-site assistance, never outsourced. The service is built on proactive technology management, including quarterly vCIO-led business reviews and technology alignment reporting based on over 280 best practices. You get measurable results: clearer asset data, reduced risk, and a direct connection between IT assets and your business strategy, all delivered with a focus on fast, personalized service and long-term partnership.