PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Avoid server disruption with co-location support backed by 37+ years of technical expertise.
Reduce internal IT strain with responsive support trusted by over 100 companies.
Keep critical systems accessible with PCS-MS support averaging 6-second phone response.
Minimize downtime concerns through proactive monitoring and 90% first-call resolution.
Gain clearer planning with technology alignment reviews across 280 standards.
Clients count on accessible guidance, fast response, and long-term technology alignment.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
Before moving equipment into a co-location environment, PCS-MS reviews your current servers, applications, access needs, backups, and business continuity requirements. The goal is to identify what belongs off-site, what should remain local, and what risks need to be addressed before migration begins.
This planning-first approach helps reduce disruption, avoid unnecessary cost, and create a clear path for hosting infrastructure that supports daily operations.
A successful co-location project depends on careful coordination. PCS-MS helps plan the transition around your business schedule, document dependencies, and coordinate technical steps so systems are moved with less confusion and fewer interruptions.
From connectivity requirements to user access and post-move validation, each step is organized around continuity, security, and a smoother experience for your staff.
Co-located infrastructure still needs active management. PCS-MS supports hosted systems with ongoing monitoring, patch management coordination, network support, and issue response designed to keep critical services aligned with business needs.
With an in-house helpdesk and a 90% first-call resolution rate, your team has access to responsive support when issues affect users, access, or performance.
Security remains a core part of co-location planning. PCS-MS evaluates access controls, firewall requirements, endpoint considerations, backup protection, and monitoring needs so hosted systems do not become unmanaged risk.
The service can also connect with broader cybersecurity planning, including security monitoring, ransomware protection, policy guidance, and preparedness for evolving threats.
Co-location should support recovery planning, not simply move servers to another location. PCS-MS helps align hosted infrastructure with backup schedules, recovery objectives, and continuity needs so your business has a more practical plan for outages, hardware failure, or local disruption.
This includes review of backup status, recovery dependencies, and the operational steps needed to restore access when systems matter most.
Your infrastructure needs will change as applications, users, security requirements, and budgets evolve. PCS-MS supports co-location with technology alignment reviews, vCIO guidance, and prioritized remediation planning based on more than 280 standards.
This gives decision makers better visibility into upcoming investments, risk areas, and opportunities to streamline the environment over time.
Co-location gives your critical infrastructure a more stable home without losing control of your systems. PCS Managed Services helps evaluate what should stay on-site, what belongs in a hosted environment, and how to keep access, security, backups, and support aligned with daily operations.
With PCS-MS, co-location is supported by practical planning, responsive helpdesk access, and ongoing technology alignment so your environment is easier to manage over time.
Co-location should reduce risk, not add complexity.
Identify the right hosting path for uptime, security, and continuity.
Better hosting decisions start with alignment. PCS-MS compares your current environment against a standards-based technology framework, then helps prioritize gaps that can affect uptime, performance, security, or recovery.
Quarterly reviews and vCIO guidance give decision makers a clear roadmap for infrastructure planning, budgeting, and business continuity.
You receive secure off-site hosting for your critical infrastructure, with ongoing monitoring and proactive technology alignment to keep systems running smoothly. Support includes daily management, backup and recovery planning, regular technology reviews, and direct access to a local support team. This approach reduces operational risk and helps ensure your business has reliable uptime and continuity.
Co-location improves both security and uptime by moving your vital systems to a professionally managed, secure environment with 24/7 monitoring. Your business benefits from:
The migration process starts with a detailed assessment of your current infrastructure and workloads. A migration plan is developed to prioritize risk reduction and minimize business disruption. Steps include:
The timeline for co-location setup depends on the complexity of your current environment, the number of systems being moved, and required security or compliance needs. Most migrations can be completed in a matter of days to a few weeks, with careful scheduling to avoid unnecessary downtime. An assessment will provide a clear project plan and expected timeline before any transition begins.
This co-location service stands out through a local, fully in-house support team available 24/7, rapid 6-second average response times, and a 90%+ first-call resolution rate. You benefit from structured technology alignment using over 280 standards and regular vCIO-led reviews that keep your hosting strategy aligned with business goals. The approach is practical, focused on reducing disruption, supporting compliance, and making ongoing management easier for your team.