PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Monitored backups help protect systems supporting 100+ companies.
Recovery planning gives you a clear path before disruption starts.
Routine checks help confirm recoverability.
PCS-MS averages 6 seconds on phone support.
Alignment reviews compare systems to 280+ standards.
Clients value responsive help, proactive problem-solving, and dependable recovery planning.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
Backup monitoring helps reduce the risk of discovering failed jobs after data is already missing. PCS-MS reviews backup performance as part of ongoing technology management, giving you better visibility into protected systems, missed jobs, and areas that need remediation.
This process supports faster recovery decisions, cleaner escalation, and fewer surprises during outages, accidental deletions, equipment failure, or security incidents.
Cloud and off-site backup options help separate recovery data from the same risks affecting your primary environment. PCS-MS helps align backup storage with your systems, applications, and continuity needs so critical information is not dependent on one location or device.
The result is a more resilient recovery posture that supports business continuity while keeping access, security, and operational priorities in view.
Disaster recovery planning gives your team a documented path to follow when systems are unavailable. PCS-MS helps identify critical applications, user dependencies, recovery priorities, and the steps needed to restore operations in a practical order.
Instead of making decisions during an outage, you gain a clearer response structure that helps reduce confusion, shorten disruption, and keep leadership informed.
Backups only create value when they can be restored when needed. PCS-MS helps validate recovery readiness through routine review, issue tracking, and remediation planning, so backup problems can be addressed before they become business interruptions.
This focus on verification supports stronger continuity planning and helps your business make more confident decisions about recovery time, data protection, and risk.
Ransomware can turn backup quality into a business-critical issue. PCS-MS takes a security-focused approach to backup and disaster recovery by considering access controls, monitoring, recovery isolation, and response planning as part of the larger cybersecurity framework.
This does not eliminate risk, but it helps strengthen your ability to recover clean data and continue operations after a disruptive security event.
Recovery planning improves when it is reviewed regularly, not left untouched after setup. PCS-MS uses quarterly technology alignment reviews and vCIO guidance to compare your environment against 280+ best practices and standards, then prioritize improvements.
That ongoing process helps your continuity strategy keep pace with new systems, staffing changes, compliance needs, growth, and evolving operational risk.
Backup and disaster recovery should protect daily operations, not just store copies of files. PCS Managed Services builds recovery planning around uptime, security, and practical business continuity.
With PCS-MS, backups are monitored as part of ongoing technology management, so gaps can be identified before they turn into extended downtime. The goal is simple: keep your team productive, protect critical data, and give decision makers a clear recovery path.
Recovery confidence comes from repeatable process.
Get a clearer path to faster recovery and fewer disruptions.
A strong recovery plan should match how your business actually works. PCS-MS evaluates systems, applications, users, and risk areas so recovery priorities are clear before an outage, cyber event, hardware failure, or accidental deletion occurs.
That practical planning helps reduce confusion during disruption and supports faster decisions when every minute matters.
Backup and disaster recovery covers daily-monitored backups, recovery planning, and alignment with over 280 standards to protect your business from data loss and downtime. You get routine backup verification, off-site and cloud storage options, and a recovery plan tailored to your critical workflows. The service is designed to minimize disruptions and keep your operations productive, even after unexpected events.
With backup and disaster recovery in place, you reduce the risk of work-stopping outages and data loss. You gain:
Backups are checked daily as part of proactive system management. Routine testing is performed to confirm that backups can be restored quickly if needed. Technology alignment reviews each quarter compare your environment against 280+ best practices, addressing any gaps that could put your data at risk. This approach helps ensure your backups are both current and reliable when you need them most.
Most businesses can expect initial setup and configuration to be completed within a few days, depending on the complexity of your systems and the amount of data to protect. The process is designed to minimize disruptions, with clear communication about each step. After setup, backups and recovery plans are integrated into daily IT management for ongoing protection.
This service is built around daily system oversight, local in-house support, and measurable alignment to 280+ standards. You benefit from: