PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Stop meeting delays with planned AV support backed by 90%+ first-contact resolution.
Reduce conference room confusion with systems aligned to daily workflows and staff needs.
Protect meeting uptime with proactive technology management and daily system reviews.
Avoid mismatched hardware with practical guidance from 37+ years of IT expertise.
Get fast help from an in-house support team with a 6-second average call response time.
See why organizations rely on PCS-MS for responsive, practical technology guidance.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
A conference room should be easy to start, simple to use, and dependable throughout the meeting. PCS-MS helps evaluate room size, display needs, speaker placement, camera positioning, and connection points so the setup supports real work instead of creating delays.
The result is a clearer meeting experience, fewer user workarounds, and technology that fits your day-to-day operations.
Video conferencing systems need to work consistently across scheduled meetings, client calls, internal updates, and hybrid collaboration. PCS-MS helps configure practical conferencing environments that support clear audio, reliable video, and smooth device connectivity.
Support also considers the surrounding IT environment, helping reduce dropped calls, access issues, and preventable meeting interruptions.
Clear sound is often the difference between a productive meeting and a frustrating one. PCS-MS helps assess microphones, speakers, room acoustics, and user expectations so meeting participants can hear and be heard without constant troubleshooting.
This practical approach helps reduce repeated support requests and gives staff more confidence using shared meeting spaces.
Displays, cameras, cabling, and collaboration tools should work together as one dependable system. PCS-MS helps coordinate equipment selection, setup, connectivity, and testing so your AV environment is aligned with business needs and existing infrastructure.
That means fewer compatibility problems, cleaner handoffs, and a better experience for employees and guests.
Even well-designed systems fail when users are unsure how to operate them. PCS-MS helps simplify the user experience with practical guidance, clear setup expectations, and responsive support when something does not work as planned.
With an in-house support team and strong first-contact resolution, your staff can get help quickly and return attention to the meeting instead of the technology.
Meeting technology should be reviewed and improved as your organization grows. PCS-MS supports ongoing AV reliability through proactive technology management, alignment reviews, and practical planning for future upgrades or room changes.
This helps you avoid reactive purchases, prioritize improvements, and keep conferencing tools aligned with your broader IT strategy.
Audio-visual tools should make collaboration easier, not add friction. PCS Managed Services helps you plan, deploy, and support conferencing environments that fit how your teams actually meet.
From room readiness to connectivity and user support, PCS-MS focuses on minimizing disruption, improving reliability, and keeping meeting technology aligned with the rest of your IT environment.
Reliable conferencing depends on more than hardware.
Get clear recommendations for reliable, easier meetings.
Your conferencing systems are part of your business continuity plan. PCS-MS supports AV and meeting technology through the same practical lens used for managed IT: reduce downtime, improve staff productivity, and resolve issues quickly.
With responsive and accessible support, your team gets dependable help when meetings, calls, and presentations matter.
You get end-to-end planning, installation, and ongoing support for all your meeting room technology. This includes evaluating room layouts, selecting compatible audio and display hardware, ensuring network readiness, and integrating systems with your daily workflows. Ongoing support means issues are resolved quickly, minimizing disruption and keeping meetings running smoothly. The approach focuses on practical usability and aligns with your overall IT environment for dependable performance.
Reliable AV and conferencing systems eliminate meeting delays and technical confusion for your team. You benefit from:
This approach keeps technology ready when you need it and supports business continuity by reducing downtime.
The process starts with an assessment of your current space, technology, and meeting needs. Recommendations are based on over 280 best practices and standards, ensuring new solutions fit your workflows and staff preferences. Minimal disruption is prioritized, with installation and user training planned around your business hours. Regular follow-ups and quarterly technology reviews help keep everything running efficiently long-term.
Most projects begin with a planning and assessment phase, which can be completed in a few days for standard rooms. Installation timelines depend on the complexity of your needs, but typical deployments for small to mid-sized spaces are finished within 1-2 weeks. You receive clear scheduling, regular updates, and flexible options to minimize disruption to your business operations.
You benefit from a local, in-house support team with a 90%+ first-contact resolution rate and a 6-second average call response time. The approach is proactive, focusing on daily management, quarterly technology reviews, and customized technology alignment rather than one-time fixes. With over 37 years of expertise and a 100% customer satisfaction rating, you get responsive, accessible support that keeps your meeting technology reliable and easy to use.