PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
PCS Managed Services aligns architecture to 280 standards.
PCS-MS uses daily reviews to catch issues sooner.
vCIO guidance supports roadmaps up to 24 months.
Architecture planning supports NIST, HIPAA, and PCI alignment.
In-house teams maintain a 90%+ first-contact resolution rate.
See how responsive support and practical planning help organizations reduce disruption.
PCS IT Services is one of the best IT teams I have ever worked with! My emails and calls are answered in a timely fashion by folks that make you feel like you are part of the family! I highly recommend them for any IT needs you may have.
Laura Heath
Office Manager/Bookkeeper, Armil Construction
Have been a client of PCS for 30 years. Can highly recommend their company for your IT needs in healthcare. They have excellent customer service and a very stable workforce.
Kelley Baldwin
Practice Administrator, Nathan Baldwin, MD - Medical Practice
The PCS team provided timely and thorough attention to my problem and delivered a same day solution. Very professional and much appreciated.
Allan Hill
Senior Developer, Web Technologies, Sharpe Group
Everyone I’ve had to speak to at PCS has been incredibly helpful and very nice! They are always happy to help and do so in a very timely manner. Definitely the best IT services you can find anywhere!
Beth Ponder
Parts Associate, Delta Materials Handling, Inc.
PCS has been an outstanding IT partner for our organization. Their team is friendly, knowledgeable, responsive, and proactive in resolving issues before they become problems. I highly recommend PCS to any business looking for reliable and professional IT support.
Emily Keith
Administrative Manager, Morgan Steel
My employer, Simpson Door & Hardware, relies on PCS for all our tech support needs. They are very, very dependable, knowledgeable and friendly. By far, one of the best IT service companies I’ve ever worked with.
Kevin Wallburn
Manager, Simpson Door and Hardware
Our company has had a contract with PCS for the past few years. We have 5 different locations. They have done a good job taking care of us so we do not have any cyber or network issues in our company. They have made some good recommendations that we have done and do not regret any of them. I would recommend them for any size company.
Mike Sargent
Morgan Steel, COO
Anytime I have had to deal with PCS everyone has been extremely helpful. I talked with Thomas today and he was so good and helped me take care of problem and was so delightful in doing it. Thanks
Sylvia Westrich
Christ Community Health Services, Material Management Coord.
We have worked with PCS for about 12 years now. I have nothing but incredible things to say about their extensive IT knowledge, medical knowledge, and their next level managed services module. We truly could not be more thankful and appreciative of the high level support.
Blair Brewer
Midsouth Internal Medicine, Practice Admin
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Administrator, Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
Scott Beatty
CEO, Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Administrator, Mid-South Internal Medicine
Mid-South Internal Medicine | IT Support That Simplifies Daily Operations
Desoto Children’s Clinic | Long-Term IT Partnership That Guides Growth with Confidence
Cole Pain Therapy Group | IT Support That Simplifies Healthcare Operations
A clear IT roadmap helps you avoid reactive spending and disconnected technology decisions. PCS-MS reviews your current environment, business priorities, support history, risk areas, and upcoming needs, then turns those findings into a prioritized plan.
Your roadmap can support budgeting up to 24 months ahead, helping decision makers understand what should be fixed now, what can wait, and how each recommendation supports continuity, security, and productivity.
Network architecture sets the foundation for reliable access, secure connectivity, and smooth daily workflows. PCS-MS evaluates switching, wireless, VPNs, cabling needs, segmentation, firewall placement, and monitoring requirements to identify weak points that may cause slowdowns or outages.
The goal is a practical network design that supports users, applications, devices, backups, and security controls without adding unnecessary complexity.
Cloud architecture should improve flexibility without creating hidden risk or support gaps. PCS-MS helps assess cloud readiness, workload fit, backup requirements, access controls, migration needs, and integration with existing infrastructure.
Whether your environment depends on cloud backup, hosted systems, secure storage, or hybrid services, recommendations are built around business continuity, security, recoverability, and minimal disruption to daily operations.
Security architecture connects your infrastructure decisions to measurable risk reduction. PCS-MS evaluates identity controls, endpoint protection, firewall posture, monitoring, email security, MFA, backup resilience, and policy gaps through a cybersecurity framework lens.
Recommendations are designed to reduce exposure, support regulatory compliance, and help protect operations from ransomware, phishing, unauthorized access, and avoidable downtime.
Regulatory compliance should be built into the architecture, not handled after systems are already in place. PCS-MS helps align your technology environment with regulatory expectations including NIST, HIPAA, and PCI in that order.
Support may include compliance monitoring, security policy creation, access control reviews, data protection planning, and remediation guidance that helps reduce risk while keeping systems manageable for users and leadership.
Architecture needs ongoing executive-level guidance as systems, risks, budgets, and business priorities change. PCS-MS vCIO reviews help decision makers understand current alignment, upcoming needs, and the business impact of each recommendation.
Quarterly technology reviews turn technical findings into clear action items, giving you a practical way to track progress, plan spending, and keep technology aligned with operations instead of waiting for failures.
IT architecture should make daily work easier, not more fragile. PCS Managed Services helps you evaluate systems, networks, cloud services, security controls, and user workflows so technology supports continuity.
Through PCS-MS technology alignment, your environment is compared against more than 280 standards, policies, and best practices. The result is a practical roadmap that prioritizes risk reduction, uptime, budgeting, and operational fit.
Architecture decisions affect security, cost, performance, and supportability.
Get a clear roadmap for safer, more reliable daily operations.
You get more than a one-time design document. PCS-MS works within client environments every day, which means architecture recommendations are grounded in how systems actually perform.
Quarterly technology reviews help track alignment, identify out-of-standard items, and guide remediation before small issues become downtime, security exposure, or costly emergency projects.
Architecture IT services include a full evaluation and design of your systems, networks, and cloud infrastructure, all aligned to daily operations. You receive an environment review against 280+ standards, security recommendations, and a prioritized remediation roadmap. Ongoing quarterly technology reviews ensure your architecture remains optimized for business continuity and risk reduction, not just a one-time setup.
With architecture IT services, you gain:
The result is a more reliable, secure environment that supports your daily operations and long-term growth.
The process begins with a thorough assessment of your current IT environment, including systems, networks, and workflows. Your setup is compared against over 280 industry standards to identify gaps and risks. You receive a detailed architecture plan with prioritized recommendations, followed by regular quarterly reviews to measure progress and adapt to changes. This ensures ongoing alignment, security, and operational fit.
The initial assessment and roadmap typically take between 2-4 weeks, depending on your environment’s complexity. Pricing is customized based on the scope and specific needs of your business. Ongoing reviews and support are included as part of a managed services plan, so you receive continuous optimization without unpredictable costs. For a detailed quote, you can request an architecture IT services consultation.
You benefit from a local, in-house team that works within your network every day, not just for project milestones. Architecture reviews are grounded in real operational data, measured against more than 280 standards, and supported by 37+ years of expertise and a 90%+ first-contact resolution rate. Quarterly vCIO consultations and measurable improvement reports help you track progress, reduce risk, and maintain business continuity, backed by a proven track record with Memphis businesses.