Comprehensive Managed IT Services

Scale, secure and simplify your IT with a managed services provider trusted by over 100 companies

TRUSTED BY THE LEADERS
Expert. Local. Partners.
That’s why businesses like yours turn to us.

We Make Managing IT Effortless

Access to top-tier proactive IT services tailored for small and mid-sized businesses. Our services are flexible and adaptable to your business’s needs.

Whether you require IT technical support, proactive cybersecurity solutions, need to meet compliance requirements, or migrate to the cloud, we’ll assist you in your journey.

0 + Years

Supporting businesses in Memphis and the Mid-South

0 +
Companies depend on us for managed IT services
9 -Second
Call response time when you call us for support
0 Minutes
Ticket resolution time to resolve your issues quickly
OUR SERVICES

Leave IT to the Managed Services Experts

Receive the support you need from a certified, local team that builds long-term partnerships

Managed IT Services

Minimize interruptions with a proactive team that finds and diagnoses problems before they become downtime. Get peace of mind with on-site and remote support.

Cybersecurity

Secure data, applications, and systems with proven technologies and processes. Bolster your defenses with multiple layers of security protections.

IT Support

Receive remote and on-site support from a Microsoft, CompTIA+, and Azure-certified team. We resolve 90% of issues on first contact and proactively maintain your IT.

IT Helpdesk

Enjoy friendly, professional support from an all-local team of IT experts who answer calls in 6 seconds and respond to emails in 2.14 minutes.

IT Consulting

Make informed decisions about your technology and ensure it delivers the value you expect. Gain access to seasoned vCIOs and cybersecurity consultants.

Cloud

Whether you’re migrating for the first time or managing complex cloud environments, we’ll support you in your journey. We manage public, private and hybrid clouds.

Compliance

Achieve and maintain compliance with a team that can guide you on NIST, PCI, HIPAA, and other requirements. Trusted advisors for businesses in all industries.

Network Support

Eliminate recurring outages with a team that deploys and manages network devices, firewalls, wireless networks, office cabling, user access and more.

Healthcare Services

PCS-MS provides healthcare technology solutions for over 400 medical providers, from large hospitals to small clinics. How may we assist you?

No More Chatbots, No More Endless Call Wait Times

Resolve issues in 22 minutes or less and get your team back to work

TRUSTED IT SERVICES PARTNER

An IT Partner That Delivers Real Business Results

Unlock efficiencies with a team that doesn’t just support your IT, we support your business

End-to-End Services
PCS Managed IT and technology services

PCS Managed Services has proudly served the Memphis area with technology services for more than 30 years.

Our customer service, proven network solutions, and proactive IT management and security processes have allowed thousands of users to maximize their technology's efficiency, security, and reliability.

Ensure systems and software work seamlessly and provide a reliable foundation for your operations. Whether it’s managing day-to-day IT needs or helping you achieve compliance, we can support you in every step of your journey.

Cutting-Edge Security
The future of IT security

In today’s world of data breaches and cybersecurity failures, it’s absolutely essential to have technology systems and processes that protect your business and your consumers.

On average, Cyber attacks have increased at a rate of 50% year over year. During the COVID pandemic, Cyber attacks rose nearly 600%!

A strong, multi-layered security solution is an absolute necessity in today's environment and even more so looking into the future.

As one of the secure managed IT services providers in Memphis, PCS-MS keeps your business protected, including from some of the following:

  • Ransomware
  • Critical data Loss
  • Equipment failure
  • Security breaches
  • Cloud application protection
All-Star, All-Local Team
Gain a competitive edge with proven local managed IT services

Navigating IT challenges can hinder your progress. Fortunately, you’re not alone. In fact, 90% of businesses leverage managed IT services to solve these hurdles.

With 37 years of expertise, our managed services offer daily operational management and strategic guidance.

Choose us as your partner for a full range of reliable IT solutions, all available under one umbrella, including:

  • Proactive tech support
  • Efficient help desk responses
  • Regulatory compliance support
  • Network management solutions
  • Cutting-edge cybersecurity measures
  • Expert IT consulting and vCIO services
Leadership Support
Benefit from proven managed IT services that address five essential areas

Choose a managed services provider that properly addresses your unique needs. Our IT solutions emphasize five principal areas of service:

  • Virtual CIO
  • Support Desk
  • Centralized Services
  • Professional Services
  • Technology Alignment


Additionally, our IT services ensure that someone is working on your network and systems daily, prompting the resolution of any technical issues that might arise.

Our vCIO's work proactively with leadership for IT business planning, IT budgeting, looking out 18-24 months and technology alignment recommendations.

Regulatory Compliance
Meet contractural, industry and regulatory requirements effortlessly

In sectors such as healthcare, adhering to compliance can seem overwhelming. 

If found to be non-compliant, your business could face fines, sanctions, legal issues, and reputational damage.

Leveraging our deep knowledge of various regulatory frameworks, we transform these complexities into opportunities for smooth business functioning.

With our team’s seasoned insight, you’ll avoid the perils of non-compliance and be protected from the risks and repercussions of compliance failures.

We have specialists focusing on key compliance standards, including:

Frequently Asked Questions

PCS Managed Services optimizes your IT expenditures by providing scalable solutions tailored to your business needs.

By outsourcing your IT management, you avoid the high costs associated with maintaining a full-time IT staff and the latest technology investments. Our team ensures you only pay for what you use, helping you allocate resources more effectively and predictably.

At PCS, we prioritize your data security with state-of-the-art cybersecurity measures tailored to the specific threats facing small to mid-sized businesses. From implementing comprehensive threat detection systems to conducting regular security audits and staff training, we fortify your defenses against internal and external threats.

Our team strictly follows safe data handling practices, minimizing the number of touchpoints.

PCS Managed Services supports your growth by ensuring your IT infrastructure can scale with your business.

Our solutions are designed to be scalable, allowing for quick adjustments in IT resources to match your changing needs. Whether you’re expanding your workforce or adopting new technologies, PCS makes scaling seamless and efficient.

We support both office-based and remote teams, as well as on-premise and cloud systems.

At PCS, minimizing IT security risks is a core goal. We implement a layered security approach that includes advanced preventative measures, detailed vulnerability assessments, and comprehensive monitoring for early detection and rapid response.

As compliance experts, we ensure that your operation utilizes technology within regulatory standards. Our thorough understanding of compliance frameworks such as HIPAA, PCI-DSS, and NIST allows us to adeptly navigate and adhere to these regulations, safeguarding your business and maintaining trust.

PCS takes a proactive stance on disaster recovery and business continuity planning to ensure your business remains operational in the face of disruptions.

We design and implement robust disaster recovery plans that include data backup solutions, failover mechanisms, and rapid recovery protocols.

Our approach ensures that your critical business functions can continue with minimal downtime, protecting against data loss and operational disruptions during unexpected events.

Recent Posts:

The Big IT Team Without the Big IT Costs

Patch systems, migrate to the cloud, and gain access to rapid technical support.

Why choose PCS Managed Services for managed IT services?

Let's Talk

We Value Your Feedback!

Loved our service? Tell us with a Google review!